Improving Reliability and Maintenance from Within

Improving Reliability and Maintenance from Within is a unique book, perfect for those who are internal consultants…and may not know it. It helps them recognize the value of their efforts and learn the skills required to optimize their performance.

Improving Reliability and Maintenance from Within is a unique book, perfect for those who are internal consultants…and may not know it. It helps them recognize the value of their efforts and learn the skills required to optimize their performance.

Improving Reliability and Maintenance from Within explains the internal consultant’s role and describes the various tasks in which they become engaged. What’s more, it provides information that will enable users to improve their performance and deliver greater value. Also included is the Internal Consultant’s Web of Change—a tool that will help individuals recognize their strengths and their areas that need improvement.

This practical resource does more than start internal consultants on the road to improvement, it accompanies them on the journey! Upper management looking to understand internal consulting, middle tier reliability and maintenance management, and those who hold “special projects” positions will find this reference extremely useful.

Features

  • Written by a professional who “been there, done that” type of work as opposed to someone who has not lived in the organization as an internal consultant.
  • Addresses 12 elements of internal consulting—those who are internal consultants can learn from this and improve their performance.
  • Presents the internal consultant business case so companies can justify this position.
  • Features the Web of Internal Consultant Change—a web (radar) diagram listing the 12 elements of the internal consultant and allowing readers to take a survey which will identify their strong areas, as well as areas for improvement.
  • 1
    The Journey to Internal Consulting
    2
    What is an Internal Consultant?
    3
    Strategic vs. Tactical Work
    4
    The Business Case for Internal Consulting
    5
    Soft Skills and the Organizational Culture
    6
    Learning Organizations
    7
    Clients
    8
    The Internal Consultant’s Work Process
    9
    Resistance
    10
    The Internal Consultant’s Role
    11
    Work Teams
    12
    Working with External Consultants
    13
    Business Ethics for Internal Consultants
    14
    Completion of the Work
    15
    Readiness and Sustainability
    16
    Improving Your Internal Consulting Skills
    17
    The End of the Beginning
    18
    Appendix 1: The Goal Achievement Model
    19
    Appendix 2: RACI
    20
    Appendix 3: The Internal Consultant’s Web of Change
    21
    Index

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